Privacy Policy
1. Introduction
This Privacy Policy describes how Synapse collects, uses, stores, discloses, and processes information relating to users who access or use the Synapse platform and related services. By using the Services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of information as described herein.
2. Scope
This Policy applies to all information collected through the Services. It does not apply to third-party websites or platforms linked to or integrated with the Services but operated independently of Synapse.
3. Information We Collect
We may collect: full name or display name; email address; profile information; date of birth and gender (where voluntarily provided); user preferences; communications submitted through support channels; authentication data from third-party providers (Google Sign-In); and technical information such as device characteristics, browser info, IP address, access timestamps, and diagnostic data.
4. Purposes of Processing
We process information for: account creation and management; user authentication; service delivery; security monitoring and fraud prevention; technical troubleshooting; performance optimization; customer support; compliance with legal obligations; and internal analytics and service improvement.
5. Legal Basis for Processing
We process information on the basis of: user consent; performance of contractual obligations; compliance with legal obligations; legitimate business interests; protection of vital interests; and establishment or defense of legal claims.
6. Disclosure of Information
Synapse does not sell personal information to advertisers or data brokers. Information may be shared with carefully selected third-party service providers (authentication, cloud infrastructure, security, analytics, customer support, and professional advisors) solely to the extent necessary to operate the Services.
7. Data Retention
Information is retained only as long as necessary to provide the Services, fulfill contractual obligations, comply with legal requirements, resolve disputes, enforce agreements, and preserve security and integrity of systems.
8. Data Security
Synapse implements commercially reasonable administrative, technical, and organizational safeguards to protect information. No method of electronic transmission or storage can be guaranteed to be completely secure. Users acknowledge the inherent risks associated with internet-based communications.
9. User Rights
Subject to applicable law, you may have the right to access, correct, delete, restrict, or object to processing of your information, and to withdraw consent where processing is based on consent. Submit requests to: synapserewire@gmail.com
10. Children's Privacy
The Services are not directed toward children under thirteen (13) years of age. We do not knowingly collect personal information from children under the applicable minimum age.
11. International Data Transfers
Information may be processed, stored, or transferred in jurisdictions different from your country of residence. By using the Services, you consent to such transfers where permitted by applicable law.
12. Modifications
Synapse reserves the right to modify this Policy at any time. Material modifications may be communicated through the Services. Continued use following revisions constitutes acknowledgment of the updated Policy.
13. Contact
For privacy-related inquiries, contact: Synapse Privacy Team — synapserewire@gmail.com